Team to be responsive, helpful, and very savvy

My husband and I worked with Ken and Tazana when we purchased our first home in Roslindale this fall. As first-time homebuyers, we had a LOT to learn about the process and Ken and his team were with us every step of the way, from getting pre-approved to the closing date (and beyond). Ken is well-connected in the local real estate community, and when we went to open houses and told other agents we were working with Ken, we often heard some variation of “you’re in great hands” or “you found a good one!” Ken and his team were patient with us when we wanted to hold back on properties (even when it meant getting outbid several times), and when the time came for the right house, he helped us understand how to make our offer attractive to the owners in order to seal the deal. He assisted us through ongoing negotiations, advocated for us with the sellers, and even gave me his own lunch on the day of the closing when things dragged on longer than we’d anticipated! Overall, we found Ken and his team to be responsive, helpful, and very savvy in this competitive market, and we’d certainly work with them again in the future.